We are upgrading our Online Banking, Mobile Banking, and mobile app experience on August 27, 2024! 
 

What do you need to do? 

• Update your phone number, address and email by August 22nd  

• • Through Online banking 

• • Calling 800-458-5585 

• • Visiting a branch 

• Mobile app users - please ensure your device has auto-updates enabled 

What will happen? 

• Online Banking will be unavailable from 3pm on August 23rd until August 27th  

• • Includes: Desktop Online Banking, Business Online Banking, Mobile Banking, and the Mobile Application 

• • New Online Banking will be available August 27th 

• • Visit a branch or email Client Support for any banking needs during this timeframe 

• Zelle® will replace People Pay on August 27th  

• • People Pay will be unavailable after 2pm on August 13th 

• Remote Deposit Capture for businesses will be unavailable 

• • A new product will launch in Business Online Banking on August 27th 

• • You will be able to visit a branch, email Client Support at [email protected], or call 800-458-5585 

• Mobile Deposit will replace EZDeposit on August 27th 

• • Need to deposit a check before the 27th? Visit a branch or Virtual Teller during business hours 

What's Coming?  

• An upgraded online experience 

• Online Banking will include all the things you need 

• • Account Balance and transaction history 

• • Bill Pay 

• • Mobile Deposit 

• • Transfers between your accounts 

• • eStatements 

• The upgraded experience will add 

• • Easy-to-read transaction history 

• • Savings goals and track spending habits 

• • Credit Score Monitoring 

• • View your external account balances inside Online Banking 

• • Send and receive money fast with Zelle® 

Visit this page to learn more: https://www.soundcb.com/services-tools/account-services/a-new-app-and-olb-experience.html 

Disclaimer: 
Zelle® and the Zelle® marks are property of Early Warning Services, LLC.